This was my first time ordering from Earrings by Emma and it was a wonderful experience! My daughter received a gift card for Christmas and couldn't wait to order some fun new earrings. We made a mistake while we were ordering a certain size and Sarah and her husband helped us make it right SO quickly! We also live in a rural area and our address wasn't coming up in their system, but they promptly texted me and we got it figured out and the earrings came in 2 or 3 days! We were so excited. The earrings themselves are of such good quality! My daughter wears hers almost 24/7 and they haven't bothered her a bit! Thank you so much Sarah, and the whole team at Earrings by Emma! We will order again!