Frequently Asked Questions


What are your posts, hooks, and backs made of?

The hooks and posts are made from Polycarbonate and the backs are made from Thermoplastic Elastomer.

Learn More:
Understanding the Materials in Earrings by Emma: Polycarbonate vs. Metal

Is plastic porous and does it harbor bacteria?

The plastic we use, specifically Wonderlite PC-110 polycarbonate, is non-porous and complies with stringent safety and health regulations.

While being non-porous does not mean bacteria can't develop, it is less likely compared to porous surfaces.

Learn More:
Understanding the Materials in Earrings by Emma: Polycarbonate vs. Metal

Can your earrings be worn for new piercings?

Our manufacturer does not recommend using the plastic hooks and studs for new piercings. It's preferable to wait until the piercing has healed.

Do your dangles come with backs?

Our dangle earrings do not come with backs. Our plastic hooks have a curvature that allows them to stay in well on their own.

This is also for your safety so that if the earrings get caught on something or pulled by a little one, the earrings should thread out safely rather than rip your ear.

Why are there two backs on your studs?

For your convenience, we include two pair of backs on all of our stud posts. It is not necessary to wear both backs at the same time.

The backs are two different sizes so you can wear the size you prefer.

Also, this gives you a back up pair in case you lose some.

When should I expect my order?

We want you to have your order as quickly as possible!

We work hard to ship out orders the same day they are placed by 4pm Central Monday through Friday. All other orders usually ship out the next business day.

U.S. orders usually arrive in 2-5 business days via First Class Mail.

International orders uaully arrive in about 4 weeks.

Where's my order?

USPS tracking is commonly delayed and innacurate in their updates. For U.S. orders, please allow 2 weeks for delivery, even if the tracking shows as delivered. For international orders, please allow 4-6 weeks.

Do you ship to Canada?

Yes! However, it usually takes about 4 weeks for delivery.

Do you ship to other continents?

Yes! Many countries are already set up on our website, but if your country isn't working at checkout, send us an email and we can add it for you.

Why subscribe to your email newsletter?

Email subscribers are the first to be notified of our best deals!

We usually send out about 5 emails per month. Once a month to send you a discount code to get free earrings, once a week to notify you of our weekly sale items, and then any time we have a website sale!

How do I subscribe to your email newsletter?

Subscribing is easy! Just enter your email address into the box at the bottom of our website pages.