I had one of my daughters earrings come apart and they sent a replacement no questions! Great company I am so grateful to support. Thank you so much Earrings by Emma & Sarah for being so responsive
My daughter absolutely loves her mermaid earrings! She hadn’t taken them off since we received them. Shipping is incredibly fast and we got just what we were expecting.
Bought these beauties for my daughter and after a week of wearing them they came apart. We lost not only the back but the plastic stick and front that holds the mermaid stud all were in pieces. All other purchased earrings are amazing! I love that my sensitive skin isn’t bothered by wearing plastic, would highly recommend Emma earrings for all ages thank you!
Hi Madeleine, I'm so glad you are enjoying your earrings! I aplogize about your broken earrings. We are always happy to replace earrings that break on our behalf and fall under our refund policy. I will mail you a replacement pair right away.
These are the sweetest little earrings.
Customer service was very good. Earrings are super cute. My daughters love them.